Email saying will automatically be renewed, now today asking me to renew. What is going on?

Mavis, An AVG expert in Brno, Czech Rep… will see your post here & reply @ their earliest convenience (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509).

Hi Mavis,
Your license should not be automaticly renewed, because automatic renewall was disabled for your account.
Thanks

In May mhad an Email saying my security product would automatically be renewed & I need to do nothing further. Today I got manother Email asking me to renew the same product.  As the renew date is on the 10th of this month I now don't know wether to wait & see if it is automatically renewed or not. What is going on…

Hi Mavis,
Your license should not be automaticly renewed, because automatic renewall was disabled for your account.
Thanks

Mavis, An AVG expert in Brno, Czech Rep… will see your post here & reply @ their earliest convenience (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509).