Email scanner is unable to scan - Encrypted Connections Issue

AVG Protection
4

Hello Gary,

I understand the inconvenience.
Since you are using AVG antivirus business edition, we ask you to get assistance from our business support using this link: https://support.avg.com/business_contact_form?l=&retUrl=business .
Thank you.

1

A company that I support is using AVG Business Edition v3556.  We are having problem with AVG scanning emails.  Very annoying, I know this has been reported as I see other posts.  The solution of setting up a internal server within AVG, A) Does not work B) should not be required.

Please provide some feedback as to why this is happening, we are not using SSL as this message is implying.  This needs to resolved ASAP.

Thank you

2

Gary, General topic info… "Business products" support… For assistance have a look @ this AVG webpage (https://support.avg.com/business_contact_form?l=en_US). Please be informed that this Community forum basically deals with 'home' version of AVG products. Furthermore the "Business products" area has now been removed from the 'Community topics' list @ the top LHS of this page. Finally please be informed that the support for "Business products" is not now available in this Community.
AVG Guru

3

Hello Gary,

I understand the inconvenience.
Since you are using AVG antivirus business edition, we ask you to get assistance from our business support using this link: https://support.avg.com/business_contact_form?l=&retUrl=business .
Thank you.