Email Shield is blocking all incoming and outgoing emails

AVG Protection
4

Hello Paul, 

We are sorry for the inconvenience caused. We will check and help you to resolve the issue. To fix this issue, we request you to get connected with our additional support.

An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check on spam and junk folders.

2

I also have the same issue with my Outlook 2019 client! The only way I was able to download email was to turn off the email sheild in AVG!

When will you team push out a fix for this issue that is affecting a lot of people?
Thanks
Rino

1

I am using Mozilla Thunderbird client connected to my ISP, Claranet. I have been using the smae setup for years wihthout issues. Today I am unable to send or receive emails on this account, unless I turn off the AVG Email Shield. I have an Ionos account setup on the same email client, which is still able to receive emails, so it seems to be only related to certain servers.

3

Hello Paul, 

We are sorry for the inconvenience caused. We will check and help you to resolve the issue. To fix this issue, we request you to get connected with our additional support.

An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check on spam and junk folders.