Hello Kat,
Could you please let us know the exact AVG program installed on your PC and please check whether the program is up to date. Also please try to repair the AVG program by following the instructions on the article avgclick.me/RepairAVG and check whether it resolves the issue.
Thank you.
I am having an intermittent problem with my emails. Some are coming through with no content. I was told this was because of my AVG email anti-virus and I should turn it off. Having just had my PC rebuilt because of mulitple trojans I am a little reluctant to do this. Does anyone have any suggestions? I have already reset my email settings and created a new account in case it was corrupted, but still having the same problems.
Hi Kishore
I am running AVG Zen. It is up to date and I did the repair as instructed. I'll see what happens. I sent a test email, which came through fine, but it was doing that before anyway. I'll just have to wait and see if other emails are still being effected. So far, it looks like it has solved the issues. Thanks
Well just recieved three emails with no content, so it is now worse than it was before I ran the repair. Any other suggestions?
Hello Kat,
Sorry to hear that the issue still persist. Are those emails coming from the known sender and you expect a content in them? Please disable AVG temporarily ( http://avgclick.me/TempDisableAVG ) and check if you receive the emails fine. This will help us to figure out whether it is AVG or something else that is causing the issue. Thank you.
Hello Kat,
Could you please let us know the exact AVG program installed on your PC and please check whether the program is up to date. Also please try to repair the AVG program by following the instructions on the article avgclick.me/RepairAVG and check whether it resolves the issue.
Thank you.