Hello Mary.
We regret the inconvenience.
On which device are you experiencing this?
Let us know the version of AVG installed on your PC.
Open AVG, click Menu -> About.
20.10.3157 (build 20.10.5824.618)
I use emClient for my email service. If I turn on the email shield, I can't receive any of my gmail accounts.
Thank you, Mary.
I have sent an email containing instructions to get connected with our remote assistance service.
They will be glad to troubleshoot and resolve this quickly.
Check your inbox and spam box as well.
Hello Mary.
We regret the inconvenience.
On which device are you experiencing this?
Let us know the version of AVG installed on your PC.
Open AVG, click Menu -> About.