Empty my virus vault

AVG Performance
3

Hello Daniel,
We understand your concern.
Upon reviewing your account, I see that you have AVG Internet Security product. We request you run full system scan and if the virus is still present in your pc AVG will detect it and remove it.
Feel free to contact us for any further assistance. Thank you.

1

Hi,
I renewed my AVG today, but in my previous vault there were three virus remaning.
After installing the last AVG internet security version, when I want to empty the new version vault I receive a message; "vault item not found", and the three virus persist in there.
What should I do?
Thank you
Daniel

2

Hello Daniel,
We understand your concern.
Upon reviewing your account, I see that you have AVG Internet Security product. We request you run full system scan and if the virus is still present in your pc AVG will detect it and remove it.
Feel free to contact us for any further assistance. Thank you.