Larry, Have a look @ this new form link (https://support.avg.com/support_contact_form) to get chat/phone support. Otherwise, When available (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) an AVG Community Support expert in Brno, Czech Rep… will respond to your posting @ their earliest convenience but please bear in mind it's now the weekend.
AVG Guru
I bought the 2015 AVG Protection retail product, installed it, registered, activated it. It seemed to be working fine. I then Updated the product and the Email Scanning shows Orange saying "You are not fully protected and Email: Personal Email Scanner is Stopping " and the Email item Widget itself show "EMS is Stopping "Message under it on the AVG Zen dashboard. I have restarted countless times and looked at various settings but can't seem to clear it.
Hi Larry,
In order to analyze it please provide us with diagnostic output using this tool and please add detailed description of issue.
Thanks
Larry, Have a look @ this new form link (https://support.avg.com/support_contact_form) to get chat/phone support. Otherwise, When available (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) an AVG Community Support expert in Brno, Czech Rep… will respond to your posting @ their earliest convenience but please bear in mind it's now the weekend.
AVG Guru