Hi Community
Unfortunately not something new! I'm having to use win defender because AVG is blocking my printer even though it is set to allow in (Private) network rules.
S/W is up to date and running win 11 pro
This seems to have been an issue in win 10 as well. Has anyone managed to find a fix?
Bst Chris
Hello Chris,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with accessing the Printer even after making changes on Firewall rules.
In this case, we'd like to propose a remote support session as a best way of resolving this issue.
The process is done via a secured connection - you will be able to see and control everything we do on your computer, and we'll ask for your consent for every step we take during this troubleshooting.
To use the service simply follow these steps:
Visit the AVG Remote Support Center - https://support.avg.com/service_redemption?EntryId=1820242914
Fill out the short form. Your case reference number is: 20908241
Select Connect to an expert. A remote support file will download to your computer.
Locate the downloaded file (usually your downloads folder), and open Support-LogMeInRescue
Use the chat window you opened to interact with an AVG support representative.
Thank you for understanding!
Hello Chris,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with accessing the Printer even after making changes on Firewall rules.
In this case, we'd like to propose a remote support session as a best way of resolving this issue.
The process is done via a secured connection - you will be able to see and control everything we do on your computer, and we'll ask for your consent for every step we take during this troubleshooting.
To use the service simply follow these steps:
Visit the AVG Remote Support Center - https://support.avg.com/service_redemption?EntryId=1820242914
Fill out the short form. Your case reference number is: 20908241
Select Connect to an expert. A remote support file will download to your computer.
Locate the downloaded file (usually your downloads folder), and open Support-LogMeInRescue
Use the chat window you opened to interact with an AVG support representative.
Thank you for understanding!