Enhanced firewall not available

AVG Protection
5

Hi Carl,

We will help you with this.
Could you share the screenshot of the error message?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

1

Hello,
 After today's update (on a Windows 7 Pro PC) AVG says that Enhanced Firewall is turned off. When I click on the "Turn On" icon I then get a message stating that Enhanced Firewall is not available.

I followed AVG's advice to repair the installation but it's still the same.

Everything was o.k. until AVG applied the update so this is clearly a fault caused by AVG and they have let all of us paid subscribers down. (Again).

AVG what are you doing to rectify this problem?

3

Hi Alan,

Do you still face the same issue after uninstalling and reinstalling the AVG product?
Keep us posted.

4

Hi Rakshith
This seem to be a AVG problem,as many people are experiencing the same fault. Surly AVG can rectify this from their end, instead of each person being asked to follow instructions, which I have done but don't seem to work. You have already received a screenshot from one customer which is the same issure( but not in english) for everyone

Regards
Alan A

2

Hi Carl,

We will help you with this.
Could you share the screenshot of the error message?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.