Enhanced Firewall

AVG Protection
3

Hello Garry,

We apologize for the inconvenience. We will help you sort this issue.
We suggest you reset your AVG Internet Security to default settings to fix this issue.
Please follow the below steps to reset AVG Internet Security:
  1. Open AVG Internet Security and click  "Menu" on the top right of the program.
  2. Click "Settings"
  3. Click "Troubleshooting".
  4. Scroll down to the "Reset All Settings" section and Click the "Reset To Default" option.
Once it is done, please restart your PC and check if the issue persists.
Keep us posted.

1

When I open up Internet Security it says my Enhanced Firewall is turned off & shows a turn on symbol. On pressing this a box comes up saying Enhanced Firewall is not available. How can I fix this?

2

Hello Garry,

We apologize for the inconvenience. We will help you sort this issue.
We suggest you reset your AVG Internet Security to default settings to fix this issue.
Please follow the below steps to reset AVG Internet Security:
  1. Open AVG Internet Security and click  "Menu" on the top right of the program.
  2. Click "Settings"
  3. Click "Troubleshooting".
  4. Scroll down to the "Reset All Settings" section and Click the "Reset To Default" option.
Once it is done, please restart your PC and check if the issue persists.
Keep us posted.