Error(0x0643)- 0xC0070643

Hello Igor,
We see from your record that. Your case has been escalated to the senior team and they will soon contact you through email and assist you further in fixing this installation issue. Your patience is much appreciated regarding this.
Thank you

I still have not been told why I did not put the program, I sent a report

(0x0643)- 0xC0070643 I sent you a report why not put the program, 3 days no one answers?

I still have not been told why I did not put the program, I sent a report

Hello Igor,
We see from your record that. Your case has been escalated to the senior team and they will soon contact you through email and assist you further in fixing this installation issue. Your patience is much appreciated regarding this.
Thank you

Igor,
It is indeed disappointing when you have to contact us multiple times about the same issue. We would like to update you again that your case is currently under progress and you may have your reply anytime. Thank you.

Other user Igor Sergeenkov posting (https://support.avg.com/answers?id=906b0000000DfQ9AAK). Please carry on posting in this main topic.
Igor, In future please try to keep the whole conversation in one question/thread to speed up any resolution. 
AVG Guru