Hello Angela,
We apologize to hear about that. Could you please confirm whether it is a free version or a paid version of AVG you are trying to install?
We would request you to run the AVG remover tool to remove all the remnants of the failed installation and then try to install AVG.
To run remover tool, please visit http://www.avg.com/tools#tba2 and click on "AVG Remover" to download the remover tool and run it on your PC. It will ask you to select which product you would like to uninstall. Please select "AVG Protection" and follow the setup instructions to uninstall AVG. Run the tool though it does not detect any AVG products. Once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C:\ and remove it.
Hello Angela,
We apologize to hear about that. Could you please confirm whether it is a free version or a paid version of AVG you are trying to install?
We would request you to run the AVG remover tool to remove all the remnants of the failed installation and then try to install AVG.
To run remover tool, please visit http://www.avg.com/tools#tba2 and click on "AVG Remover" to download the remover tool and run it on your PC. It will ask you to select which product you would like to uninstall. Please select "AVG Protection" and follow the setup instructions to uninstall AVG. Run the tool though it does not detect any AVG products. Once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C:\ and remove it.
Avg won't reload on my laptop. please help. thank you.