Hello Thomas,
We are sorry to hear about the inconvenience caused. We would request you to run the AVG remover tool to remove all the remnants of the failed installation as described below.
To run remover tool, please visit http://www.avg.com/tools#tba2 and click on "AVG Remover" to download the remover tool and run it on your PC. It will ask you to select which product you would like to uninstall. Please select "AVG Protection" and follow the setup instructions to uninstall AVG. Run the tool once even no AVG programs are detected. Once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C:\ and remove it.
After you run the remover tool successfully, please download and install AVG Protection multi device as described in this article http://avgclick.me/1JpamCM . Please, feel free to let us know if you require any further assistance. Thank you.
I have tried downloading the AVG Protection pro for my PC but unfortunately it keeps failing with error code :- 0xc0070643, i have done all the obvious things on the forum of uninstalling old secuirty software and also the AVG software but it just continues to fail i need help as ive already paid the subscription for this.
Hello Thomas,
We are sorry to hear about the inconvenience caused. We would request you to run the AVG remover tool to remove all the remnants of the failed installation as described below.
To run remover tool, please visit http://www.avg.com/tools#tba2 and click on "AVG Remover" to download the remover tool and run it on your PC. It will ask you to select which product you would like to uninstall. Please select "AVG Protection" and follow the setup instructions to uninstall AVG. Run the tool once even no AVG programs are detected. Once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C:\ and remove it.
After you run the remover tool successfully, please download and install AVG Protection multi device as described in this article http://avgclick.me/1JpamCM . Please, feel free to let us know if you require any further assistance. Thank you.