Error code: 0xE0010097 Description: Event exec_finished

AVG Performance
3

Hello Ian,
Thank you for contacting us with your concern. We regret to hear about the inconvenience caused to you. Is that AVG PC Tuneup you are trying to install when you received the error message? If so, please try to run Tuneup remover tool ( http://www.avg.com/filedir/util/TuneUp_Remover.exe ) once and then try to install AVG PC Tuneup. Please, feel free to let us know if you require any further assistance. Thank you.

1

Hi there,

Had sooooo many problems with AVG but having rebuilt two computers with Windows 10 due to AVG reducing both of them to being stuck in some kind of diagnostic repair loop I know have a new error message when trying to install it:-

Error code: 0xE0010097
Description: Event exec_finished

Can anybody help pelase?

Thank you,
Ian
2

Hello Ian,
Thank you for contacting us with your concern. We regret to hear about the inconvenience caused to you. Is that AVG PC Tuneup you are trying to install when you received the error message? If so, please try to run Tuneup remover tool ( http://www.avg.com/filedir/util/TuneUp_Remover.exe ) once and then try to install AVG PC Tuneup. Please, feel free to let us know if you require any further assistance. Thank you.