Hello Matthew, I apologize. I request you to please uninstall it using the AVG remover tool and re install it. To uninstall using the remover tool please refer the article http://avgread.me/1DEtNP0 and to reinstall please refer the article http://avgread.me/1FKGRZI . Please feel free to get back to us for any issues with AVG. Thank you.
ok so ive tried to reinstall it and now i cant downloade the protection for the zen pack. it keeps giving me the same error code 0xE001C00D. What can i do, Please help
Hello Matthew, I apologize. I request you to please uninstall it using the AVG remover tool and re install it. To uninstall using the remover tool please refer the article http://avgread.me/1DEtNP0 and to reinstall please refer the article http://avgread.me/1FKGRZI . Please feel free to get back to us for any issues with AVG. Thank you.