Hello Paula,
We are sorry to hear this. Let us work together and fix this.
Try installing AVG Ultimate using offline installer and check the status.
You can find the offline installer for AVG Ultimate in this https://www.avg.com/installation-files-prd-gsl website.
Download the desired bit version and proceed with the installation.
Keep us informed about the status.
I am getting the above error when trying to install AVG Ultimate on my son's laptop using my account. What amd I doing wrong??
Hello Paula,
We are sorry to hear this. Let us work together and fix this.
Try installing AVG Ultimate using offline installer and check the status.
You can find the offline installer for AVG Ultimate in this https://www.avg.com/installation-files-prd-gsl website.
Download the desired bit version and proceed with the installation.
Keep us informed about the status.