Error code anti-track Mac

Anti-track is not working on my Mac. Uninstalled/reinstalled multiple times. Mac is updated. Error code each time. Tried reaching out to avg support yesterday and today, get stuck in a loop and never get to the live chat. Any advice?

Hello Laura,
You've reached the AVG community support forum.
I am sorry to hear that you are facing this issue, and I apologize that you were unable to connect with our chat team. Could you please let me know the Mac version that you are using? Additionally, could you provide us with a screenshot of the error you are encountering? To do so, you can follow the instructions in our article Creating a screenshot

Looking forward to hearing from you.