Hello Christy,
Thank you for contacting us with your concerns. We regret for the inconvenience caused to you with the AVG program. We request you to run AVG remover tool to uninstall AVG completely and re install it to resolve your issue.
To run remover tool, please visit http://www.avg.com/tools#tba2 and click on "AVG Remover" to download the remover tool and run it on your PC. It will ask you to select which product you would like to uninstall. Please select "AVG Protection" and follow the setup instructions to uninstall AVG. Once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C:\ and remove it.
After you run the remover tool successfully, please download and install AVG Internet Security as per the instructions in this article http://avgclick.me/InstallAV .
Please, feel free to let us know if you require any further assistance. Thank you.
Hello Christy,
Thank you for contacting us with your concerns. We regret for the inconvenience caused to you with the AVG program. We request you to run AVG remover tool to uninstall AVG completely and re install it to resolve your issue.
To run remover tool, please visit http://www.avg.com/tools#tba2 and click on "AVG Remover" to download the remover tool and run it on your PC. It will ask you to select which product you would like to uninstall. Please select "AVG Protection" and follow the setup instructions to uninstall AVG. Once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C:\ and remove it.
After you run the remover tool successfully, please download and install AVG Internet Security as per the instructions in this article http://avgclick.me/InstallAV .
Please, feel free to let us know if you require any further assistance. Thank you.
Suddenly the AVG software is not working any more here was an error on the licence when I keyed the correct licence number it does not recognize. I have decided to remove AVG it also came with a error message that i cannot remove the software un Installation of AVG MSI failed