Error while installing AVG Ultimate 2015 "ZEN"

AVG Protection
5

Hi David. Sorry to hear the inconvenience caused. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:

Click this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Accept to confirm the license agreement, and then click Continue.
Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
Click Send, fill in your email address, and then click Send again.
We will analyze the received files and provide you with further information.

4

David, Please refrain from carrying out multiple postings on the same subject! I'm afraid you won't obtain an answer from AVG to your query any faster! Other posting (https://support.avg.com/answers?id=906b0000000D3wvAAC).
AVG Guru

1

Every time i atempt to update Protection & Antivirus it stops at a 92% and indicates an error. I have a very extensive error file if needed to analize. Please  Help.

Thank you

Dave Robinson

2

Hi David. Sorry to hear the inconvenience caused. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:

Click this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Accept to confirm the license agreement, and then click Continue.
Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
Click Send, fill in your email address, and then click Send again.
We will analyze the received files and provide you with further information.

3
David, Please refrain from carrying out multiple postings on the same subject! I'm afraid you won't obtain an answer from AVG to your query any faster! Other posting (https://support.avg.com/answers?id=906b0000000D3wvAAC).
AVG Guru