Esqueci a minha senha

Larissa, This Community is basically only English language… Query translation…
[Portuguese to English]
I forgot my password
And I changed my phone's chip and spent days and avg lock my cell phone, so I forgot my password to unlock I can not use it anymore, I do not know what to do. please help me, I do not want to redefine it because I have many important things in it.

Have a look @ this AVG article (http://avgclick.me/LockedPhone). If that doesn't help… Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only. Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Also when filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" and click on Email option. The AVG mobile team will reply back to you via email with a resolution.
AVG Guru

Hello Larissa,

Sorry, but we don't speak Portuguese. Please visit https://support.avg.com/ for more help or respond back in English.

E mudei  de chip do meu celular
e passou dias e o avg bloqueio meu celular, so que eu esqueci a minha senha para desbloquear
eu nao consigo usa-lo mais, na sei o que fazer.
por favor me ajude, nao quero redefini-lo pois tenho muitas coisas importantes nele.