Hello Manfred,
Sorry for the inconvenience caused. I have checked your case record and found that you have contacted our sales chat support regarding this and they have transferred the chat to our technical chat support and they have provided you with the steps to get the additional support to resolve your issue. If the issue persists, please do let us know. Thank you.
Windows 7 64 Bit Prof.
I installed the full version of Antivirus 2016th The installation has been under C: registered \ Program Files (86). What is not correct for a 64-bit system.
I've also found that carried out under Options, history, event log, no entries
The protocol is always empty. I have already performed a repair installation. But that does not eliminate the problem.
Please excuse my bad english. I use a translation software
Can anyone help?
Thank you
Hello Manfred,
Sorry for the inconvenience caused. I have checked your case record and found that you have contacted our sales chat support regarding this and they have transferred the chat to our technical chat support and they have provided you with the steps to get the additional support to resolve your issue. If the issue persists, please do let us know. Thank you.