Every time the computer is turned on, the terminated infection URL: Phishing will pop up

Viruses & Threats
5

Hello Su, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We will check and help you to resolve it. Please provide the following information in order to help you better :

1. Are you getting this threat alert randomly or while accessing any specific website?
2. If you are having this issue while accessing any website, kindly check the situation with other browsers such as Edge, Firefox etc.
3. Please confirm the version of operating system installed in your device.

We look forward for your response.

1

Every time the computer is turned on, the terminated infection URL: Phishing will pop up.
Can't find the problem even after performing a scan

"We've safely aborted connection on ext.tricolorfashion.com because it was infected with URL:Phishing"

Threat Name: URL:Phishing

URL: https://ext.tricolorfashion.com/hss-free.json

Process: C:\Users \usertw24\AppData\Local\Google\Chrome\Application\chrome.exe

Detected by: Web Shield

Status: Connection Aborted

Alert ID: 4df4c1cfdd79/2024-03-08T18:03:35.126Z

3

I'm getting the same alert everytime I start FireFox, home page yahoo.com. tricolorfashion.com doesn't exist and I've never heard of it. Happens with Brave browser as well, does not happen with Edge.

FireFox is up to date, Windows 10 up to date. AVG all up to date. 

Copied code below from alert.

de2d5fb9122f/2024-03-10T18:01:22.664Z

4

Hello Su, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We will check and help you to resolve it. Please provide the following information in order to help you better :

1. Are you getting this threat alert randomly or while accessing any specific website?
2. If you are having this issue while accessing any website, kindly check the situation with other browsers such as Edge, Firefox etc.
3. Please confirm the version of operating system installed in your device.

We look forward for your response.

2

Hello Dennis, 

Thank you for writing back to us. We will check and help you to resolve it. Please share us the screenshot of the AVG detection which you received.

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.