Evryday a message is to much!

after a year of payed membership I get a message every day if I want again a year memebership. but I don't choose that. How can I can rid of this annoying message.

Hello Vera.
Thank you for reaching us here with your concern.
Upon checking your account details, you do not have an active paid subscription registered to this email address. 
Do you have any AVG products installed on your PC at the moment? How do you get message to buy a subscription? Is it through email or a pop up from an AVG product installed on your PC?

Hello Vera.
Thank you for reaching us here with your concern.
Upon checking your account details, you do not have an active paid subscription registered to this email address. 
Do you have any AVG products installed on your PC at the moment? How do you get message to buy a subscription? Is it through email or a pop up from an AVG product installed on your PC?

Vera, could you share a screenshot of the pop up and a screenshot of the list of installed AVG apps in control panel?