Excel 2016 sharing violation when saving or opening

AVG Protection
3

Hello Missy,

I am sorry to hear that. I would request you to disable Ransomware protection (AVG ▸ Menu ▸ Ransomware Protection ) and check if you are able to Save the excel file.

If the issue is resolved, then please follow the instructions in this article https://help.avg.com/en/avg_free/17/antiransomware.html and check the Excel file is blocked or not.



Regards,
Bhuvana, AVG Customer Care.

1

I have several users who are unable to "Save" or "Save As…" in Excel 2016.  

They are running Windows 10 Pro x64 and 32-bit editions of Office 2016 Professional Plus from Office 365.  

I am currently unable to locate our AVG firewall settings (?) to check if the app is blocked or corrupt.

Hope someone can help.

Thanks,
Missy

2

Hello Missy,

I am sorry to hear that. I would request you to disable Ransomware protection (AVG ▸ Menu ▸ Ransomware Protection ) and check if you are able to Save the excel file.

If the issue is resolved, then please follow the instructions in this article https://help.avg.com/en/avg_free/17/antiransomware.html and check the Excel file is blocked or not.



Regards,
Bhuvana, AVG Customer Care.