Exhortation to buy long after I've already paid and installed

AVG Protection
3

Hello Lilly,
We apologize for the inconvenience.
We see from your record that you have only AVG Performance active in your account, it seems that you are getting this pop-up from AVG Protection which have trial or free version installed. To assist you better, could you please send us the screenshot http://avgclick.me/getscreenshot of the error message you receive?
Thank you.

2

Hello Lilly,
We apologize for the inconvenience.
We see from your record that you have only AVG Performance active in your account, it seems that you are getting this pop-up from AVG Protection which have trial or free version installed. To assist you better, could you please send us the screenshot http://avgclick.me/getscreenshot of the error message you receive?
Thank you.

1

How do I get AVG to stop telling me every day to BUY the product that I have already bought and installed? I've done the process twice, as instructed and I'm still getting those annoying exhortations!