Expired Lincense

Hello Brenda. I am very sorry to hear that. Upon carefully reviewing your account, I see that you have purchased two AVG PC TuneUp in your account. I have sent the other license number to your registered email id. Please do check your email and use the license number. Please feel free to contact us back for any further assistance. Thank you.

When I click on PC Tune up I get the message my license for full tune up has expired
However my account tells me
"Product: AVG PC TuneUp
License number: TMNEM-GFNY4-P9ZAS-AO46X-SIZ3G-DODJX
Status: Active
Number of computers: 1
License validity: 12
License expiration date: 2016-01-06"

Can anyone help me with this
Kind regards
Brendan Johnston

Hello Brenda. I am very sorry to hear that. Upon carefully reviewing your account, I see that you have purchased two AVG PC TuneUp in your account. I have sent the other license number to your registered email id. Please do check your email and use the license number. Please feel free to contact us back for any further assistance. Thank you.