Hello Richard,
We regret for the inconvenience caused.
Please share us the screenshot of the error message you receive in the AVG Secure VPN.
Have you activated your AVG Internet security?
That's unfortunate, Richard!
In order to determine the exact issue, we would like to offer you a free remote support. I've sent you an e-mail instructions to connect with our remote technician to rectify this issue further. They will fix it completely or escalate it if needed.
Up to a few days ago my AVG Secure VPN was working without any problems.
It now loads and runs for a few minutes and then displays a message saying it ran into a Technical problem
Sorry AVG Secure VPN service is not responding.
Clicking Restart Service sometimes works, but fails again later with the same response.
I have now unistalled and re-installed 3 times and the problem still occurs
I have a subscription for this product which does not expire until 25/2/2020 and is listed in my subscriptions and active but AVG internet security does not seem to recognise this as it repeatedly asks me to purchase it
Could you please provide a solution.
That's unfortunate, Richard!
In order to determine the exact issue, we would like to offer you a free remote support. I've sent you an e-mail instructions to connect with our remote technician to rectify this issue further. They will fix it completely or escalate it if needed.
Richard, we realize your situation. However, it would be better if you would consider our remote assistance.
You can chat with our remote technician during the session and can end it at any time.
Let us know whether you are okay to get connected with our remote technician.
Hello Richard,
We regret for the inconvenience caused.
Please share us the screenshot of the error message you receive in the AVG Secure VPN.
Have you activated your AVG Internet security?