Failed installation

AVG VPN
3

Hello Albert, 

We are sorry for the inconvenience caused. We will check and help you to resolve it.

Could you please provide the operating system installed in your device? 
Have you tried to reinstall any other AVG program earlier?

We look forward for your response.

1

Trying to install AVG VPN, I am getting the following error message:
Cannot get icarus files
Error code: 44002
C:\ProgramData\AVG\Icarus\logs\icarus.log
Do you know what is happening or how can be solver this issue?
Thanks in advance.

2

Hello Albert, 

We are sorry for the inconvenience caused. We will check and help you to resolve it.

Could you please provide the operating system installed in your device? 
Have you tried to reinstall any other AVG program earlier?

We look forward for your response.