Hello Michael,
You've reached the AVG community support forum.
I am sorry to hear that you are facing these issues. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Twice I've had the problem that I purchased an AVG product, finalized the payment, but got redirected due to a failure message to the page before payment.
How do I get my money back, since I don't have any order number or other reference whatsoever?
Hello Michael,
You've reached the AVG community support forum.
I am sorry to hear that you are facing these issues. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.