Failed to Install AVG Antivirus

General discussion
4

Hello Ravi,
I'm sorry to hear that you're experiencing issues with AVG Internet Security trial installation. In this case, I request you to change Google DNS once, please go to the Control Panel > click Network and Internet > Network and Sharing Center > Change adapter settings > Select the Networking tab. Under This connection uses the following items, select Internet Protocol Version 4 (TCP/IPv4) then click Properties > Click Advanced and select the DNS tab. If there are any DNS server IP addresses listed there, write them down for future reference, and remove them from this window > Click OK > Select Use the following DNS server addresses. If there are any IP addresses listed in the Preferred DNS server or Alternate DNS server, write them down for future reference > Replace those addresses with the IP addresses of the Google DNS servers: For IPv4: 8.8.8.8 and/or 8.8.4.4 and save the settings. (1/2)

1

I tried to install the AVG latest trial version from the official site of AVG. The installation asked me for Basic Install and Full  Install. I tried both but the error is occurred after 60 to 70 percentage of installation. The description of error is as follows :

Sorry we ran into a  problem during the initialization.
(Please connect to the internet ; 0xE001050B: To install AVG, you need to connect to internet)

Though i am connected to the 100Mbits/Sec internet connection. I have retry many times.

2

Hello Ravi,
I'm sorry to hear that you're experiencing issues with AVG Internet Security trial installation. In this case, I request you to change Google DNS once, please go to the Control Panel > click Network and Internet > Network and Sharing Center > Change adapter settings > Select the Networking tab. Under This connection uses the following items, select Internet Protocol Version 4 (TCP/IPv4) then click Properties > Click Advanced and select the DNS tab. If there are any DNS server IP addresses listed there, write them down for future reference, and remove them from this window > Click OK > Select Use the following DNS server addresses. If there are any IP addresses listed in the Preferred DNS server or Alternate DNS server, write them down for future reference > Replace those addresses with the IP addresses of the Google DNS servers: For IPv4: 8.8.8.8 and/or 8.8.4.4 and save the settings. (1/2)

3

After that, please try again to install AVG Internet Security trial (http://files-download.avg.com/inst/mp/Internet_Security_1816.exe). If the issue still persists, then please share a screenshot of the error message to assist you further.You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
(2/2)