Hello David,
You've reached the AVG social media support channel.
We are really sorry to know that AVG is blocking your website and apologize for the inconvenience caused.
We are glad to know that you have already filled false positive form and the concerned team will analyze the website and if found harmless, they'll whitelist it right away. Furthermore, they'll update the status via email.
As a temporary fix please suggest your customers to add the website into exception.
Please refer this article to add exception: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-scan-exclusions&q=exception&supportType=home)
We appreciate your patience and understanding in this regard.
Thank you for understanding in advance!
Four days we (Vintage Travel Ltd) received a message from a client informing us that the online protection tool was reporting our website as a phishing site. We submitted a false positive report hoping to get this issue resolved. Over 3 days later, we have received no contact and we are still getting reports from clients that our site is blocked and flagged as a Phishing site!
This is materialistically impacting Sales and Customer confidence in our Business - but there appears to be no other avenues available to get help resolving this issue.
Hello David,
You've reached the AVG social media support channel.
We are really sorry to know that AVG is blocking your website and apologize for the inconvenience caused.
We are glad to know that you have already filled false positive form and the concerned team will analyze the website and if found harmless, they'll whitelist it right away. Furthermore, they'll update the status via email.
As a temporary fix please suggest your customers to add the website into exception.
Please refer this article to add exception: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-scan-exclusions&q=exception&supportType=home)
We appreciate your patience and understanding in this regard.
Thank you for understanding in advance!