Let's have a look at it together. Please share the screenshot of threat detection message you receive to check and assist you further.
Let us know the version of AVG you have installed. Open AVG Internet Security -> Menu -> About -> check its version.
My AVG found idp.alexa.51 in my Julia pro package I just installed. When I ran a full scan with AVG, it did not find anything after moving out of quarantine. I then ran a scan with Malwarebytes to be safe, and it also found nothing. However, when I ran the program, the behavior shield said it was a threat again. Is this a false positive, or should I keep it in quarantine?
Thank you for the information.
Could you click on "see details" of AVG threat detection window and send its screenshot?
Hello Ben,
Let's have a look at it together. Please share the screenshot of threat detection message you receive to check and assist you further.
Let us know the version of AVG you have installed. Open AVG Internet Security -> Menu -> About -> check its version.
Thank you for the screenshot.
Since it is the threat detection, we request you to get connected with our additional support who can perform advanced virus scan on your computer.
Later, they will be able to provide further information on how to proceed with this detection.
An email instruction has been sent which has the steps on how to get connected with them.
If the email is not found in inbox do check in spam and junk folders.
Here it is!