False Positive page is not working

Viruses & Threats
3

Hello Mathieu,

I am sorry to hear that you are unable to submit false postive. Please try this link https://www.avg.com/submit-sample and check if you are able to submit the sample of the file for analysis.

1

Hi,

I've tried to submit a false positive using this page: False Positive File Form

But when I click Submit, it always timeout. I've tried on two separate computers on two different network, same error. I've tried with a very small file, not working neither.

Is there another way to submit a false positive?

Thanks,

Mathieu

2

We are able to access these websites from our end. This should be a temporarily problem in your region. Please try to submit the samples after 24 hours. Initially try to use small file size and check if you are able to send it.