Hello everyone,
I have been constantly reporting about my client’s website (Link removed by Admin) which was flagged as Phishing few weeks back. We have cleaned the website from the malware and started submitting the false positive reports from the AVG Software & through online form but no action has taken yet nor we have received any feedback. We cannot simply add the website in the exceptions list as not every other site user is suppose to.
We request the support staff to kindly look into this matter as soon as possible and get this threat alert cleared.
Thank You.
Hi @Lynne_Veness,
This has been resolved as a false positive, so it should now be resolved.
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Thank you so much!! Yes - I can now see the site!
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Hi AVG Team,
Our website is currently being incorrectly flagged by AVG .
We believe this is a false positive. The website is a legitimate Australian online rug store and is hosted on Shopify.
One of our customers reported receiving the AVG warning on an iPhone when accessing our website through Safari. The warning appears when visiting the website and also when clicking on different pages.
We have already submitted the website to AVG for review, but we have not received any confirmation or update yet.
Could you please review the website and let us know why it is being detected, and remove the detection if this is confirmed to be a false positive?
How could we send you our website link please?
Could we post here?
Thank you for your help.
Hi @Lucy_Lee,
Please send me the address of the website that is experiencing this issue so we can investigate this.