Hello Fred,
We apologize for the inconvenience caused. Could you please let us know which version of AVG program are you using? We suggest you to try running the repair installation ( avgclick.me/RepairAVG ) of your AVG and check if the issue is resolved.
Feel free to let us know if you require any further assistance. Thank you.
Using AVG 2016 Free, Windows 10, Lenovo desk top. After a while, when I mouse over Windows File Explorer from the start menu, I get the "busy" icon and cannot bring up File Explorer. I shut down AVG via right click on task bar icon, select "temporarily shut down". File Explore still hangs. Start Windows Task Manager; shutdown all AVG processes: then File Explorer works fine. This problem is hard to reproduce, but if I have enough up time, eventually it appears.
Tried to repair AVG; got "must uninstall AVG protection first". Tried to repair that, got "Sorry we've experienced a problem during installation" with error code 0xe00100002. AVG version information:
version 16.71.7596; zen:1.51.2.3593; framework:1.73.2.7662; setup: 1.82.2.14608
Hello Fred,
We apologize for the inconvenience caused. Could you please let us know which version of AVG program are you using? We suggest you to try running the repair installation ( avgclick.me/RepairAVG ) of your AVG and check if the issue is resolved.
Feel free to let us know if you require any further assistance. Thank you.
Fred,
Thank you for trying it out and we appreciate your efforts and patience. Please check for any updates available on your AVG program and install them to check if the issue is resolved. Please, feel free to let us know if you require any further assistance. Thank you.