Hi, I cannot install BabylonNG, which I’ve just purchased, as my AVG Internet Security says that the file BabylonNG_setup.exe was infected with FileRepMalware[PUP] and is moved to Quarantine.
Including the relevant Url into The Exception Urls and into Whitelist does not help.
Can you help me please?
Hello Alexander,
I will help you further.
If you feel this is a safe app, we request you to disable AVG temporarily on your computer and then install this application.
Submit the sample https://www.avg.com/en-us/false-positive-file-form of this file to AVG for analysis, if found genuine it will be added to global exception list.
To disable AVG temporarily, please right click on the AVG icon present at the bottom right corner of your desktop(System Tray) and click on the scroll bar to "Disable Protection".
Hello Alexander,
I will help you further.
If you feel this is a safe app, we request you to disable AVG temporarily on your computer and then install this application.
Submit the sample https://www.avg.com/en-us/false-positive-file-form of this file to AVG for analysis, if found genuine it will be added to global exception list.
To disable AVG temporarily, please right click on the AVG icon present at the bottom right corner of your desktop(System Tray) and click on the scroll bar to "Disable Protection".