Rommel, The AVG (SMB) support in the UK (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) will probably deal with your query @ their earliest convenience. Also, For a more direct contact method you may wish to try this new link (http://www.avg.com/gb-en/customer-support-business).
AVG Guru
Hi,
We are running AVG Bus Edition for 700+ user. One of the our staff open an email attachment (which is obviously a malware) and encryted all her files with an extension of .kopqvua,
My question is how could i retrived it back. Could we have a good advice on setting AVG to catch this malicious ware. The files are very important and so we needed this to be retrieved.
Thanks
Rommel, The AVG (SMB) support in the UK (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) will probably deal with your query @ their earliest convenience. Also, For a more direct contact method you may wish to try this new link (http://www.avg.com/gb-en/customer-support-business).
AVG Guru
AVG Guru