Firewall cannot be activated (Smart version) after last update

AVG Protection
3

Hello Lars,
We are aware of this issue and apologize for the inconvenience caused.
Firstly, we would like to analyze the logs and identify the root cause.
Hence, we have sent an email instruction on how to collect and send us the logs.
Once you provide it, we will mention the work around on how to fix the issue.
Awaiting your reply!

1

HI All,

Sinds the last update the (improved ) firewall cannot be activated again? does someone knows the sollution

2

Hello Lars,
We are aware of this issue and apologize for the inconvenience caused.
Firstly, we would like to analyze the logs and identify the root cause.
Hence, we have sent an email instruction on how to collect and send us the logs.
Once you provide it, we will mention the work around on how to fix the issue.
Awaiting your reply!