Hello Izak,
Sorry for the inconvenience caused.
Are you using the trial or paid version of AVG?
Yes, it is better to reinstall AVG program using the AVG remover tool once.
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C: drive and delete the "AVG REMOVER" folder manually.
To download, install and activate AVG Internet Security please follow the instructions mentioned in this link: http://avgread.me/1DXPL5z .
Please feel free to contact us if you need any assistance.
How do I fix this problem? It states that the firewall must be reset to default. I have done this but to no effect.
Do I need to re-install the firewall or the complete program?
Hello Izak,
Sorry for the inconvenience caused.
Are you using the trial or paid version of AVG?
Yes, it is better to reinstall AVG program using the AVG remover tool once.
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C: drive and delete the "AVG REMOVER" folder manually.
To download, install and activate AVG Internet Security please follow the instructions mentioned in this link: http://avgread.me/1DXPL5z .
Please feel free to contact us if you need any assistance.