Firewall has stopped working

AVG Protection
4

Hello Patricia,

We are sorry for the inconvenience caused.
We request you to completely reinstall AVG program using the AVG remover tool.
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C: drive and delete the "AVG REMOVER" folder manually.

As per our record you have purchased the license for AVG Internet Security,
To download, install and activate AVG Internet Security please follow the instructions mentioned in this link: http://avgread.me/1DXPL5z .
Please feel free to contact us if you need any assistance.

1

the message I received: " An error occurred when saving the configuration. Requested configuration key was not found." I tried downloading the AVG again but  that did not work. Any suggestions on the next step??

2

Thank you for the help and sorry my post showed up twice.

3

Hello Patricia,

We are sorry for the inconvenience caused.
We request you to completely reinstall AVG program using the AVG remover tool.
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C: drive and delete the "AVG REMOVER" folder manually.

As per our record you have purchased the license for AVG Internet Security,
To download, install and activate AVG Internet Security please follow the instructions mentioned in this link: http://avgread.me/1DXPL5z .
Please feel free to contact us if you need any assistance.