Firewall is not letting me connect to the internet

Hi,

I'm on windows 10. I've had AGV for a while now and it has been working fine, but suddenly I cannot run the internet browser or skype or anything else that needs an internet connection unless the firewall is disabled. Please help!

Hello Amy,
We regret for the inconvenience caused. Since you have mentioned that you are able to access your Internet Explorer and Skype in the state of AVG Disabled, we would request you to add both application in AVG Exception to get the issue fixed.
The following article explains how to http://support.avg.com/SupportArticleView?urlname=How-to-exclude-file-folder-or-website-from-AVG-scanning disabled the AVG program.
Please let us know the status once you have added the application in AVG Exception.
Thank you.