Hello Barbara,
Sorry for the inconvenience caused.
We request you to completely reinstall the AVG Ultimate using the AVG remover tool to fix this issue.
To download the AVG remover tool please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
To download, install and activate AVG Ultimate program please follow the instructions mentioned in the following article: http://avgread.me/19OHofR .
Please feel free to contact us should you need any assistance.
I had an old version of AVG Tune Up which ran the various checks quickly. I've just moved to Ultimate and when I run either the Maintenance or the Broken Shortcuts cleaner, this takes ages and ages and usually returns a few broken shortcuts (which I let it fix). If I run it immediately afterwards, it takes just as long. Any idea what is happening - why this is impossibly slow?
Hello Barbara,
Sorry for the inconvenience caused.
We request you to completely reinstall the AVG Ultimate using the AVG remover tool to fix this issue.
To download the AVG remover tool please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
To download, install and activate AVG Ultimate program please follow the instructions mentioned in the following article: http://avgread.me/19OHofR .
Please feel free to contact us should you need any assistance.