Fix Performance no longer included with AVG Pro?

Dave, Quote "Is there an AVG glitch when installed on Windows 10?  Does it conflict with MS Defender?."… With Win 10 Windows Defender is now classified as a real-time anti-virus prog so therefore is likely to conflict with an install of AVG.
AVG Guru

Hello Dave,
We apologize for the delay in responding to you. Thank you for your patience.
This seems to be related to the old feature of AVG AV Free, AV and IS (and to the AVG PC TuneUp) which was available for new users short period of time. It's not available in the new installs. It is one time fix. If you wish to use it, you can contact our AVG Sales team they will help you in purchasing it for you. Please click on the following link https://support.avg.com/support_sales?l=en_US and choose "Chat us online" at the end of the page. One of our representative will help you with it.
Please feel free to contact us for any further assistance. Thank you.

During my first two years of subscription AVG would defragment and remove clutter.  Now Fix Performance hangs at 23% and will not move past that on Windows 10.  Do I have to pay extra or is Fix Performance part of AVG Pro?
dave I am really upset with avg and I have been a paying costumer sincE before 2005, when the company was under GRISOFT. I CANNOT BELIEVE AVG DID NOT TELL US ABOUT THIS PC TUNE UP WOULD STOP FIX PERFORMANCE AFTER ONE USE. TECH SUPPORT WILL ALSO DISABLE FIX PERFORMANCE BY DOWNLOADING IT ON YOUR PC
Hello Dave.
We have escalated your concern to our senior level we will get back to you with a resolution. Thank you.
Gulam,

This is what I would term a horrible user experience.  The center highlighted button "Fix Performance" is non functional.  Why is that button present?  Something as tempting as "Fix Performance" is not a feature of the product purchased?  Not only is the button non functional but clicking on it only adds to the bad experience because it hangs up, making you wonder if there is something wrong or else it would play.  Or, is that by design?  You feature a non functioning button to make users want to pay for additional services?   I am entering my 5th year with AVG.  Two free years and 2 1/2 paid.  This is my first unsatisfactory experience and it appears intentional. 
The Vista machine is an old Toshiba with AVG IS 2015 installed.  The subscription on that was renewed in August of 2015. 
The Windows 10 machine is a brand new HP Pavillion purchased just two weeks ago.  It is running AVG Pro that was downloaded two weeks ago when the machine was brand new. 
I was not aware at the renewal that the tune up function would be taken away.

Is someone going to respond about a possible graphics driver conflict?

Thanks,

Dave
James, we apologize to hear about that. We would request you to share your valuable feedback at http://avgclick.me/AVGfeedback for it to reach the concern people and to implement the necessary changes. Thank you.
Thanks Alan!  I was not looking for that answer but appreciate your honesty.  I'm going to uninstall AVG and go with the Defender to see if the Intel driver error stops happening.  When it does happen, my Firefox session is ended, gone, caput.  Only lasts 5-8 seconds (an eternity) and then Firefox will bring me back to where I was.  Just not right though.

 

Avinash, I read the article but it talks about windows 7 and Vista at 32bit.  I am running 10, at 64 bit.  Not sure the steps in the article pertain to my situation

"Display driver stopped responding and has recovered." display driver intel hd graphics driver for windows 8(R) stopped responding and has successfully recovered.

I am on a Windows 10 machine that was new out of the box 2 weeks ago. 
Great, glad to know that your issue with the PC drivers got resolved.
Please feel free to contact us should you need any assistance.
Balasubramanian,  your answer is not an answer.  The fact that the driver crashes and auto recovers is not a fix.    Also, in Windows 10, Defender is disabled when a third party (AVG) security program is installed.  They are not running at the same time according to Task Manager.
Hello Dave.
We are sorry once again for the inconvenience caused. The feature works without any hassle on older versions of AVG and it is only a one time fix on the 2016 version. It will run the maintenance task but to fix the errors it has found, you should install AVG PC Tuneup. Thank you.