Myrce,
We sincerely apologize for the inconvenience caused. We are unable to locate your AVG My account in our records, it seems that we need to create your new AVG My account using your existing email address. Please click this link https://myaccount.avg.com/us-en/new-account to create your AVG My Account, enter your existing email and new password. Let us know if you face any difficulties. Thank you!
I sent a request to recover my password about one hour ago. I am still waiting for your response to complete the installation of antivirus protection. I need the protection right now. Please reply
Myrce,
We sincerely apologize for the inconvenience caused. We are unable to locate your AVG My account in our records, it seems that we need to create your new AVG My account using your existing email address. Please click this link https://myaccount.avg.com/us-en/new-account to create your AVG My Account, enter your existing email and new password. Let us know if you face any difficulties. Thank you!