Hello Fikri,
We understand how something like this can really try your patience.
To unlock your phone have a look at this article http://bit.ly/1MsrvwZ . If that doesn't help then please click on the following link http://bit.ly/1EC8H4H and fill out your details, select as android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution.
Please feel free to contact us for any further assistance. Thank you.
Hello AVG Gurus,
I already received feedback from your AVG Mobile team and they said the Anti-theft web were under maintainence. Can someone tell me how long to take for maintanence to be done? thank you
Hello, i relly need help here. just recently change my sim card.
then when i turn on the phone, it was locked. i forgot the password.
then i have try to open it via your mobile avg website but i cannot login because the site keep telling me wrong username/password. i already change/reset the password but until now i cannot login to the site.
im using sony xperia z1 phone
Hello Fikri,
Our senior technicians are working round the clock to make sure that the issue is resolved very soon. It has been given 'high' priority and should be fixed soon. Thank you.