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3

Hi Marci,

We're glad to look into this & help you.
From your description, it seems that you're being prompted to purchase additional AVG programs, while attempting to fix the detected privacy/performance issues.
To ensure this, share us the screenshot of the prompt that you receive.

1

I signed up for the 2 month free AVG internet security and thought I have installed it several times.  Each time I try to "clean out" or update something, it asks me to sign up for a 1,2 or 3 year contract.  I'm very confused.

2

Hi Marci,

We're glad to look into this & help you.
From your description, it seems that you're being prompted to purchase additional AVG programs, while attempting to fix the detected privacy/performance issues.
To ensure this, share us the screenshot of the prompt that you receive.