Hello
I had an e-mail from AVG the other day and want to know if it is legit or a spam e-mail.
"
| The dark web monitoring we promised is here | |||
| We recently promised you a free 6-month subscription to BreachGuard, to help provide dark web monitoring of your personal information. Information on how to install it can be found below. | |||
Hello Karen,
My name is Jovana and I'm with AVG Senior Support. Please accept my apologies for the delay.
First, we can confirm that the email you received was valid and not a phishing scam.
As part of the MOVEit incident, some customer information, such as name, email address, and phone number, was impacted.
Our systems are secure and operational, and the cause of this was addressed immediately when the MOVEit incident was discovered.
While this information is not considered high risk, we take the safety of our customers extremely seriously.
The best way to protect yourself is being vigilant against any potential phishing threats using this. This is why we are providing complimentary Dark Web Monitoring services for 6 months, which is the email communication you mentioned.
Should you have questions related to your personal account, you can always reach out to our support team - Contact Us | AVG.
You can also find more information about the Progress Software MOVEit vulnerability here: Progress Customer Community
I apologize for the inconvenience and I thank you for your understanding and patience.
Have a great day.
- Jovana
Hello Karen,
My name is Jovana and I'm with AVG Senior Support. Please accept my apologies for the delay.
First, we can confirm that the email you received was valid and not a phishing scam.
As part of the MOVEit incident, some customer information, such as name, email address, and phone number, was impacted.
Our systems are secure and operational, and the cause of this was addressed immediately when the MOVEit incident was discovered.
While this information is not considered high risk, we take the safety of our customers extremely seriously.
The best way to protect yourself is being vigilant against any potential phishing threats using this. This is why we are providing complimentary Dark Web Monitoring services for 6 months, which is the email communication you mentioned.
Should you have questions related to your personal account, you can always reach out to our support team - Contact Us | AVG.
You can also find more information about the Progress Software MOVEit vulnerability here: Progress Customer Community
I apologize for the inconvenience and I thank you for your understanding and patience.
Have a great day.
- Jovana