Free AV overcharging (Emergency)

Hello Thor,

Thank you for contacting AVG community support forum.
We will check and help you to resolve your issue.
Did you try to run a scan with AVG Internet Security program and check for any threats, malwares or viruses?
May I know how did you confirm that your computer is infected with a malware please?
If possible, please share us the screenshot of that malware detected in order to check and help you further.
For taking a screenshot, please refer to this article: Creating a screenshot | AVG (http:// https://bit.ly/3HnxOQf)
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.

Hello Thor,

Thank you for contacting AVG community support forum.
We will check and help you to resolve your issue.
Did you try to run a scan with AVG Internet Security program and check for any threats, malwares or viruses?
May I know how did you confirm that your computer is infected with a malware please?
If possible, please share us the screenshot of that malware detected in order to check and help you further.
For taking a screenshot, please refer to this article: Creating a screenshot | AVG (http:// https://bit.ly/3HnxOQf)
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.

A mal-ware has entered my computer destroyed the operating system in windows 10 connections! Know what more!?

Why I am on American Forum?

Thank you for writing back to us, Thor.
We'd like to offer you free additional support to check this issue for you.
Please check the email and connect with our free additional support.
Thank you.