Free AVG issues

Tracie,
We sincerely apologize for any inconvenience this may have caused you. We appreciate all your efforts in trying to fix the issue. We request you to remove the traces of AVG as suggested here: http://avgclick.me/UninstallAVGAV and then proceed with the installation from our official website: http://www.avg.com/us-en/download. If the issue persists, please share us the screenshot http://avgclick.me/getscreenshot of the error message you are getting. Thank you!

So I tried to repair the AVG Free, from an email from AVG. And it didn't work. So I uninstalled and tried to re-install and now I get Error code: 0xe001f96c). I have Windows XP Professional System.
 
Please help. Now I have no virus coverage at the moment....
 
thanks
tracie
 

Hello Tracie,
We sincerely apologize for the difficulties you are currently experiencing.
For this, we suggest you to contact Microsoft or Local Technicians for better assistance.
Thank you.

Tracie, Unfortunately, as per my previous posting, the AVG install files now rely on your system having Service Pack SP3. These are the only install files available on the AVG website (http://www.avg.com/ww-en/download).
AVG Guru

Tracie,  Assume that you're using Win XP SP3? (http://avgread.me/1Ewajhi). Also if applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

I have Win XP SP2, I've tried multiple ways to upgrade the service pack, but it won't update.

The window says:
Incompatible Operating System
Sorry, your operating system is not compatible with this AVG product. (Error code: 0xe001f96c)

Is there an older version of AVG that I can download and use?

 Any suggestions on a different virus program. I cannot afford to upgrade to a new computer at the moment. AVG was working but not updating viruses definitions. I should have just left it in the computer as is.
Thanks
I've tried multiple ways to upgrade to service pack 3, but it won't update.  How can I upgrade??