Hello Sarah,
We apologize for the inconvenience.
This issue is caused due to the presence of the third party security software or the traces of old AVG files.
Please remove any old traces of AVG or other security program from your computer and then install AVG, it should fix the issue. http://download.avg.com/filedir/util/AVG_Remover.exe
Note: Once the removal of AVG is complete, go to C Drive and delete the AVG remover folder. After which you can install AVG.
Thank you.
I am trying to download the free trial version, but I have received an error code of 0xA0010004. I not sure what it means or how to fix it
Hello Sarah,
We apologize for the inconvenience.
This issue is caused due to the presence of the third party security software or the traces of old AVG files.
Please remove any old traces of AVG or other security program from your computer and then install AVG, it should fix the issue. http://download.avg.com/filedir/util/AVG_Remover.exe
Note: Once the removal of AVG is complete, go to C Drive and delete the AVG remover folder. After which you can install AVG.
Thank you.